We are not able to offer any returns for any of our items due to the fact that we are not able to restock any products that have been out of our hands. This regulation is in place for sanitary purposes and Honeyed Lips and Skincare LLC like to ensure the health and safety of our customers. We ask that you please carefully review all orders before checking out. Honeyed Lips and Skincare LLC is also not responsible for any items broken or misplaced in the shipping process. However, if you do have any issues please contact info@honeyedbyautumn.com